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Print All Help Topics
| WWAN (Wireless Wide Area Network, 1xEV-DO/1xRTT/CDMA Specific Features: |
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- Configures your PC to use your wireless phone and cable or wireless CDMAPC Card as a modem.
- Creates a Quick 2 Net (14.4 kbps) connection if supported by your device.
- Creates a NationalAccess connection if using a NationalAccess capable wireless phone and cable
or PC Card, which does not support BroadbandAccess.
- Creates a NationalAccess - BroadbandAccess connection if using a BroadbandAccess capable
device. This connection will automatically fall back and attempt connecting via NationalAccess
if the BroadbandAccess service is unavailable.
- Copy utility to create wireless copies of your dial-up connections, if supported by your device.
- Controls the Venturi compression software when using your NationalAccess - BroadbandAccess,
NationalAccess or Quick 2 Net (14.4 kbps) connections.
- Signal Strength and battery level display for most wireless phones.
- Test function for WWAN device.
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| Wi-Fi Features: |
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- Configures Wi-Fi Adapter to work with VZAccess Manager.
- Displays Wi-Fi connections and signal strength when in a Wi-Fi coverage area.
Supports connections to Wi-Fi networks such as ones used at home or work.
- Supports built-in Wi-Fi adapters or PC Cards.
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A WWAN capable device is required to use the WWAN features. Individual WWAN features are also device dependent as described in the WWAN section above. |
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| Other Features |
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- Can also be used to launch all of your dial-up networking connections, if desired.
- Can launch your browser, e-mail client, VPN or a program of your choice upon connection.
- Logs connections used, duration and bytes sent and received.
- See the section "Additional Features" For more information about the features of VZAccess
Manager.
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 Double click on the VZAccess Manager icon on your desktop or click on the Windows Start menu
and select VZAccess Manager from the list of programs. |
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| About the Connect View |
| The VZAccess Manager will open to the Connect view by default. This view is where you manage your
wireless connections. The Connect view displays all currently available network connections. |
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| At a glance you can see the signal strength and battery level (if applicable) of your WWAN or Wi-Fi
Network. Select "Refresh Networks" or "Refresh Signal Levels" from the "Options" menu to update the
information in this panel. Your current connection state and the elapsed time of the connection are
displayed along the bottom of the status bar. |
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| If your expected connection does not appear or if you connected your wireless phone
and cable, or inserted your wireless CDMAPC Card or Wi-Fi Card after starting VZAccess
Manager, select "Refresh Networks" from the "Options" menu. This will cause VZAccess Manager
to look for your wireless device(s) and verify network availability. If you have any Wi-Fi
networks you manually added because they do not broadcast their SSID, they will always be
displayed, and you will have to refer to the signal strength displayed to know when you are
in range. See section "Wi-Fi Specific Settings" for additional details. |
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Note that with certain Wi-Fi adapters the signal
strength for Wi-Fi networks is not accurate until you connect to the network. |
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| Note: The Quick 2 Net (14.4kbps) connection is only created when the
WWAN option is selected during setup and if your wireless device supports it. The NationalAccess
connection is only created when the WWAN option is selected during setup and if you are using
a NationalAccess capable device that does not support the Verizon Wireless BroadbandAccess
service. If you are using a BroadbandAccess capable device a NationalAccess - BroadbandAccess
connection will be created. This connection will use BroadbandAccess if available and will
automatically attempt a NationalAccess connection when BroadbandAccess is not available. |
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If you change phones or PC Cards, you will need
to run the Setup Wizard again. To do this make sure that your phone and cable are connected,
then select "Run Wizard" from the "Options" menu. |
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| Once your Wi-Fi or WWAN device is properly configured, connecting to the
internet is as simple as selecting the network connection type shown in the list and clicking
the Connect button. Note that the Connect button immediately above the list will change to
"Connect WWAN" or "Connect Wi-Fi" as appropriate based on the current selection in the networks
list. |
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- Select one of the following connections: NationalAccess, NationalAccess -
BroadbandAccess, or Quick 2 Net (14.4 kbps).
- Click the "Connect WWAN" button when it becomes enabled.
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| Once connected, the "Connect WWAN" button will change to "Disconnect". Simply
click this to end your current connection. To connect to any other network shown, select it,
and then select "Connect". |
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| The Status Bar |
| Information regarding your current network connection can be seen in the status
bar along the bottom of the VZAccess Manager interface. For more information on this status bar,
see the section "The Status Bar" in the "Additional Features" section. |
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| Note: If you are using a WWAN (1xEV-DO/1xRTT/CDMA) device
that supports the Verizon Wireless Dial-Up Data service and you made wireless copies of your
dial-up accounts, they will also appear. See the section "Creating Wireless Copies of your Dial-Up
Connections". Alternatively, you can have all dial-up connections appear in VZAccess Manager and
use it to launch any dial-up networking connection. See the section "Setting Your Preferences".
If you are in the presence of a private Wi-Fi network (such as one at work or at home) it will
also appear if you selected the Wi-Fi option during setup. If the number of connections exceeds
what can be displayed, a vertical scroll bar will appear to the right of the connections. Scroll
down to see them all. |
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The first time you connect with the
NationalAccess - BroadbandAccess, NationalAccess, or Quick 2 Net (14.4 kbps) connections, or
a private Wi-Fi connection, a connectivity warning message will appear. You have the option to suppress these warning messages when they are displayed. |
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| VZAccess Manager will display status information at the bottom during the
connection process as well as while connected. When not connected, the status text in the lower
left corner will display "Not Connected" for the currently selected network. The timer will
display "00:00:00". Once connected, the status text will display "Connected" and the elapsed
timer will begin to run. When a connection is active, its name will appear as bold text. |
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| The status is also reflected in the Task Tray icon. |
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Connected |
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Idle - Not Connected |
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Connecting |
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Disconnecting |
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| A window will also slide out of the tray showing when you connect and
disconnect from networks. |
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| The pop up status can be turned off, if desired, by selecting "Options,"
"Preferences," "Options" tab, un-checking "Show popup status windows by tray." Right clicking
on the tray icon provides various options and double clicking on it will always show the
application. Placing your cursor on it will display the current connection status. |
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| Based on your preferences, your browser or e-mail or VPN program can be launched
automatically, or you can launch whatever software you want to use. You can also determine if all
connections show in the drop down list or only your wireless ones, see Setting Your Preferences. |
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| Note: Always use VZAccess Manager when connecting via the
NationalAccess - BroadbandAccess, NationalAccess or Quick 2 Net (14.4 kbps) connection. This
will ensure that Venturi compression software is enabled and the wireless device is configured
properly before connecting. |
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| At any time during your connection you can check your current connection speed
and throughput stats in the Statistics tab of the Sessions Information window. To see this window,
select "Statistics" from the "Options" menu. |
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| The Session Information window will also contain a My Computer tab and a Wi-Fi
tab if applicable. The My Computer tab contains detailed information about your computer. This
information is helpful when troubleshooting a problem. |
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| Additional information when using the Quick 2 Net (14.4 kbps) connection:
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| When using the Quick 2 Net (14.4 kbps) connection, VZAccess Manager enables the
Venturi compression software to roughly double your performance. For additional details see the
Venturi instructions. |
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| Additional information when using the NationalAccess connection: |
By default, VZAccess Manager enables the Venturi compression software for the
BroadbandAccess and NationalAccess connections.
If you are using the NationalAccess - BroadbandAccess or NationalAccess connection and the call
fails when you try to connect, with VZAccess Manager returning to its idle state, you should try
to connect again. If you are still having trouble, try the Quick 2 Net (14.4 kbps) connection, if
your device supports it. If you feel you may have incorrectly entered your wireless telephone
number during initial setup, select "Options," "Run Wizard." |
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| Dormancy |
NationalAccess and BroadbandAccess data sessions become dormant if you are not
sending or receiving any data. As soon as you resume sending or receiving data, the data session
will return to an active state.
Depending on your device and your NationalAccess or BroadbandAccess plan, your data session may
disconnect during a dormant state. See your Verizon Calling Plan brochure for details or visit
www.verizonwireless.com. If this happens, select
disconnect, and then connect again.
While dormant your wireless phone / device may be able to receive a voice call. If you leave your
wireless phone connected to your PC, after you finish your voice call you may be able to resume
your data session as you normally would. |
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| NationalAccess |
| The first time you connect via the NationalAccess connection, the following
warning message will be displayed: |
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ATTENTION
you are about to establish a NationalAccess (1xRTT) connection. Charges apply in accordance with
your subscription to Verizon Wireless' NationalAccess.
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| This message will display each time you go to connect via the NationalAccess
connection until you select "Do not show this warning again." |
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| NationalAccess - BroadbandAccess |
| The first time you connect via the NationalAccess - BroadbandAccess connection,
the following warning message will be displayed: |
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ATTENTION
You are about to establish a BroadbandAccess or NationalAccess connection. Charges apply
in accordance with your subscription to Verizon Wireless' NationalAccess/BroadbandAccess.
To see our current pricing for BroadbandAccess please visit
www.verizonwireless.com/b2c/mobileoptions
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| This message will display each time you go to connect via the NationalAccess -
BroadbandAccess connection, until you select "Do not show this warning again". |
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| Quick 2 Net (14.4 kbps) |
| The first time you connect via the Quick 2 Net (14.4 kbps) connection, the
following warning message will be displayed: |
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ATTENTION
Quick 2 Net(sm) may be charged differently than NationalAccess sessions.
Please check your Calling Plan for details.
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| This message will display each time you go to connect via the Quick 2 Net
(14.4 kbps) connection, until you select "Do not show this warning again". |
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| Dial-Up |
| The first time you connect via the wireless Dial-Up connection, the following
warning message will be displayed: |
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ATTENTION
Dial-Up connections may be charged differently than NationalAccess sessions.
Please check your Calling Plan for details.
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| This message will display each time you go to connect via a wireless Dial-Up
connection, until you select "Do not show this warning again". |
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| Wi-Fi |
| The first time you connect to a Wi-Fi network, you will see the following
warning: |
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You are about to establish a connection to a Wi-Fi Network. Verizon Wireless does not
support problems associated with Wi-Fi networks.
Verizon Wireless Customer Care will not be able to assist you. Please see the help file
for details.
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| In most cases connecting to a private Wi-Fi network is a simple process and you
can use VZAccess Manager instead of the Wi-Fi client you would normally use. |
| Print Connectivity Warning Messages |
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| This section is only applicable if you are using a WWAN Device that
supports Dial-Up connections (a wireless phone and cable or a PC Card). |
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| You can make wireless copies of existing dial up accounts on your system. This
will wirelessly enable them and allow you to connect to them wirelessly. |
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| To launch the copy utility, select "Options," "Dial-Up Accounts," then "Copy." |
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| Click on the connection or connections you want to copy and click on the "OK"
button. |
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| The new connection will have a suffix of "(Wireless)" and will be set to use your
wireless phone as the modem. If the utility is unable to automatically recognize your existing
area code and number, the existing number will be displayed, and you will be prompted to enter
the area code and number. The utility configures the new wireless connections to always dial 11
digits, so that they will work locally and also in other digital data coverage areas. |
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| If it is determined that the connection might benefit by further optimization, an
additional connection with a "(Wireless Optimized)" suffix will also be created. This connection
may connect faster. If you have trouble with the "(Wireless Optimized)" connection, you can delete
it from your dial-up networking folder and use the "(Wireless)" connection. |
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| Note: Some applications, such as AOL and JUNO, have Dial-Up
Networking connections that can't be used directly from VZAccess Manager or Dial-Up Networking.
Copies of these connections will not work with your wireless phone, since the original connections
do not work by themselves. In most cases the original connections or the software can be configured
to use your wireless phone or CDMAPC Card as a modem. For the easiest way to configure AOL to work
with your wireless phone, see the section on configuring AOL. |
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| To delete connections: |
If you are using Windows 95, 98, or ME you can access Dial-Up Networking from
VZAccess Manager by selecting "Options", "Dial-Up Accounts", "Edit". To delete a connection, click
on it to select it, and press the delete key.
Windows 2000 and XP users can access Dial-Up Networking from VZAccess Manager by selecting
"Options", "Control Panels", "Network and Dial-Up Connections", right click on the desired
connection and select "Delete". |
| Print Using Dial-Up Connections |
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| VZAccess Manager supports TXT Messaging for PC Cards only, some PC Cards do not
support TXT Messaging. |
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| Receiving TXT Messages: |
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- All of your TXT messages will appear at the list box at the top of the TXT messaging view.
By Default, all sent and received messages will appear.
- To view only certain messages, click on the "View" toolbar button and select "Received
Messages", "Sent Messages", or "All Messages".
- If you are in the TXT Messaging view and a new message arrives, the message will
automatically appear in the list and be displayed in bold.
- To view a long TXT message, select the message in the list view. The details of the message
will appear below the list.
- If you are not in the TXT Messaging view and a new message arrives, a TXT icon will appear
in the status bar showing that new messages are available. There is also a TXT preference
option that can automatically switch VZAccess to the TXT view when new messages arrive. By
default this feature is turned off.
- To reply to an inbound message, select the message and press the "Reply" toolbar button.
The phone number of the sender will be populated in the send area below. Enter your new
message and press the "Send" button to send the message.
- To forward and inbound message, select the message and press the "Forward" toolbar button.
The message will be populated in the send area below prefixed with a "FW:". Press the "Send"
button to send the message.
- To resend a sent message, select the message and press the "Resend" toolbar button. The
phone number and message will be populated in the send area below. Press the "Send" button to
send the message again.
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| Sending TXT Messages: |
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- To send a TXT to an individual or multiple Verizon Wireless messaging subscribers, simply
enter a Verizon Wireless 10-digit mobile number or click on the To button to open your Contact
List. Separate each address with a comma, (Ex: 4529067334, 6594556321).
- To send a TXT to one of the entries in your Contact List, click the 'To' button to open
the Contacts window. Simply double click on the name of the user and that individual will
automatically be added to the "Send To" field. Holding down the 'Ctrl' key while you click
names from the list will allow you to select multiple names at once.
- The phone number and message field are required.
- The character counter counts up from 0 to 160 and counts all of the characters typed in
the message field.
- Click the "Send" button.
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| TXT Contacts: |
| The Address Book allows you to store the names and mobile numbers of your personal
contacts. |
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| To Create a Personal Contact: |
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- From the Contact List dialog, press the "Add" button.
- Enter the full name of the contact into the "Name" field.
- Enter the 10-digit mobile number into the "Mobile 1" field.
- The "Mobile 2" field can be used to enter a second mobile phone number. This is used if
the individual sends you a message from this number. You will see the user's name next to the
inbound message instead of the phone number.
- Click the "OK" button. The contact name will now display in the list.
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| To Edit a Personal Contact: |
- Click a name from the list and press the "Edit" button.
- Make the necessary changes and click the "OK" button.
- Clicking the "Cancel" button will not save any changes you have made.
- Clicking the "Delete" button will remove the button from your list.
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| Some PC Cards do not support storing of Contacts. |
| Print TXT Messaging |
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| The Status Bar |
| The details of your current connection can be seen in the status bar at the bottom
of the VZAccess Manager interface. This status bar is always visible when the interface is fully
expanded. For information on minimizing the VZAccess Manager interface, see the section "Minimizing
the Interface". |
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| Connection Status |
| The text on the top left portion of the status bar above the "Verizon Wireless"
text reflects your current state. During an active connection, this text will change to
"Connected". If you are not connected it will display "Not Connected". |
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| WWAN PC Card Status Area |
| The text that reads "Verizon Wireless" can change to the following: |
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- Device not inserted - Your WWAN PC Card is removed from the laptop.
- Device not activated - Your PC Card needs to be activated. Select
activate from the options menu.
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| Coverage |
| For PC Cards, an icon will display if you are in NationalAccess or BroadbandAccess
coverage. Hover the mouse to see the tool tip showing the name of the current network. |
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| New TXT |
| If your device supports TXT Messaging, an icon appears on the status bar to show
that you have a new TXT message waiting. Double click on the icon to jump to the TXT view to see
the message. |
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| Throughput |
| The amount of data that you have sent and received since the current network
connections was initiated can be seen by holding the mouse over the green up and down arrows on
the right side of the status bar. |
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| Battery Level |
| The current battery level of your mobile phone can be seen on the right side of
the status bar. |
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| Elapsed Time |
| The amount of time that has elapsed since the current network connection was
initiated is tracked on the lower right side of the status bar. |
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| Roaming Status |
| VZAccess Manager displays Roaming status for PC Cards. These icons will show on
the status bar in these scenarios: |
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Roaming |
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Extended Network |
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| No icon |
Home Network |
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| Roaming status is not supported on the PC3220 |
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| The Connection Button: |
| Displays all of your available wireless connections and networks. Please refer
to the Connecting section earlier. |
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| The Usage Button |
Provides a concise session log of your network activity. Click on a column
heading to sort the log. This window also displays the total number of sessions as well as the
total time connected.
The information displayed in the Usage log can be customized using the controls that appear just
below the list.
To view only the connection history of a specific network type, check the "Selected Connection"
checkbox and selected the desired type from the drop-down list. To view only the connections made
during a specific interval, check the "Date Range" checkbox and specify the date in the "From:"
and "To:" fields.
To export this log as a CSV file, click the Export button that is immediately above the log. To
clear the log, press the Clear button. Note that clearing the log cannot be undone. |
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| The Apps Button |
| The TXT button allows you to send short text messages to any other wireless
device that supports SMS. Note that this button is only available when using a wireless device
that supports TXT Messaging. |
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| The Web Button |
| Launches the default web browser on your computer. |
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| The Email Button |
| Launches your default email application on your computer. |
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| The Support Button |
| Displays a variety of help options available to you. Click this button to find
assistance with a problem, to explore the full range of VZW products and services, or to contact
Verizon Wireless. |
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| Minimizing The Interface |
| The VZAccess Manager interface can be minimized to take up as little screen space
as possible. To minimize the interface, select "Minimum" from the "View" menu. |
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| To return the VZAccess Manager interface to the normal size, select "Minimum"
from the "View" menu again. |
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| The Tools Menu |
| Control Panels: From this menu you have access to your systems "Modem",
"Network and Dial-Up Connections", and "Internet" control panels. You can also see all control
panels by selecting "All". |
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| Dial-Up Accounts |
| Add, edit, or copy wireless dial-up accounts. |
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- Add Wireless: This is used to create a wireless dial-up connection
from scratch.
- Add Other: This is used to create a regular dial-up connection from
scratch.
- Edit: This is used to edit properties of any dial-up connection.
- Copy: See section on Using Dial-Up Connections.
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These options are only applicable if using a WWAN device (Wireless Phone and cable or
1xRTT/CDMAPC Card) that supports dial-up accounts. |
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| The Options Menu |
| Refresh Networks: This causes VZAccess Manager to verify devices
connected and scan for available networks. Use this feature if you connected your equipment after
launching VZAccess Manager. Pressing the F6 function key can also access this option. |
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| Refresh Signal Levels: This causes VZAccess Manager to query
signal levels and update it's display. This will also update the battery display for your WWAN
device if it is not in an active data session. Signal levels are automatically refreshed when
you launch VZAccess Manager, connect or disconnect. Pressing the F5 function key can also access
this option. |
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| Statistics: If you selected to detect and install Wi-Fi during
installation, there will be a Wi-Fi statistics tab with additional information and tools that are
helpful in the event any troubleshooting of the connection is required. You can view key statistics
including bandwidth and your IP address information, release your IP address, and renew your IP
address. If you selected to detect and install a WWAN device during installation, there will be
a Statistics tab that will show data speeds during a session when using the WWAN device. Quick 2
Net is capable of data speeds bursting up to 14.4 kbps. NationalAccess delivers typical speeds
of 60 to 80 kbps, bursting up to 144 kbps. BroadbandAccess provides broadband-like speeds (up to
1.54 Mbps). There is also a "My Computer" tab; this tab has key information about your computer
that may be helpful in troubleshooting any problems that may occur. It also has the option of
being e-mailed to Verizon Wireless Technical Support. |
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| Test WWAN Device: Retrieve and display detailed information
about your WWAN device (Wireless phone and cable or 1xEV-DO/1xRTT/CDMAPC Card) such as
manufacturer, model, version, etc. Also, see the current battery (not with PC Cards) and signal
strengths. This information can be valuable when troubleshooting a problem. |
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| Run Wizard: Runs the Setup Wizard again. Useful if you need to
reconfigure VZAccess Manager to use a new mobile handset or PC Card. |
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| The Help Menu |
| Contents: Launches this help file. You can also access this help
file from your installation CD. |
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| Check for Updates: Can be used with any connection to the internet
to check for software updates for VZAccess Manager. Note: If downloading and update wirelessly,
normal usage charges apply - see Update Options in Setting Your Preferences. |
| Device Support Page: Takes you to the Verizon Wireless device
support page that contains information about wireless devices, useful tips and hardware manuals. |
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| Email Verizon Wireless Support: This option will attempt to launch
your mail client with the default address to email Verizon Wireless Support. |
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| About VZAccess Manager: Displays the software version. |
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| More VZAccess Manager guides can be accessed using the links below: |
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| General Preferences |
| Installation and Setup |
| Settings for Conflicting Applications |
| Troubleshooting VZAccess Manager |
| VenturiTM Compression Software |
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